Example (courier service)
Example 1:
- Message sent by the customer with the keyword
- Message goes to the long code server
- Message reaches to MSG91 server with the help of MSG91 API
- Once it reaches to MSG91 server, with the help of callback URL, it reaches to the client application
- From client application, it goes to the client database through client API
- Client can now send autoreply to the customer with the help of send SMS API (MSG91)
Example 2:
- Message sent by the customer with the the assigned keyword
- Message goes to the long code server
- Message reaches to MSG91 server with the help of MSG91 API & here, the message will get filtered
- If the message has wrong keyword, then then SMS is sent to the customer with the help of API (MSG91), to resend the SMS with correct keyword
- If the message has right keyword, it will go to the client application with the help of callback URL of client
- Now from client application, it goes to the client database with the client API